Privacy

What we collect

When you contact us, we collect what you send: your name, business name, email, phone number and message. When we run systems for you, we process your customers’ call recordings, transcripts, contact details and appointment information on your behalf.

How we use it

• To reply to you and deliver the services you’ve asked for.
• To build, test and improve the automations we run for your business.
• To send service updates. We don’t send marketing you haven’t agreed to, and every email has an unsubscribe link.

What we never do

• We never sell your data or your customers’ data.
• We never use your customers’ data to serve other clients.
• We never read card numbers out loud or store them in call transcripts.

Who owns the data

You do. Recordings, contacts and CRM data live in accounts that belong to your business. If you stop working with us, you keep all of it, and we delete our copies on request.

Contact

Questions or deletion requests: info@swiftbyte.co or (650) 260-3546.