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Home / Services / Virtual receptionist

Your AI virtual receptionist, on duty 24/7

A friendly, professional voice that greets every caller by your business name, answers their questions and books them in — day, night and weekends. No breaks, no sick days, no training.

virtual receptionist for a small business
Virtual receptionistAnswered in 1 ring
What you get

Everything included

Greets like your front desk

Uses your business name, your hours and your tone — warm and professional.

Handles the repetitive questions

Hours, pricing, location, insurance, parking — answered instantly, every time.

Schedules and reschedules

Books, moves and confirms appointments, and sends reminders to cut no-shows.

Never double-books

Works from your live calendar, with the rules you set.

Bilingual when you need it

Answers in English or Spanish automatically.

Costs less than a hire

A fraction of a full-time receptionist’s salary, with no payroll overhead.

62%

of calls to small businesses go unanswered.

411 Locals study, 85 businesses across 58 industries
42%

of callers leave a voicemail. The rest hang up.

CallRail 2025 consumer survey
24/7

coverage on your local time zone, including holidays.

Your SwiftByte agent
Run the numbers

What are missed calls costing you?

40
Include calls to your cell and business line.
35%
Research on small businesses puts this as high as 62%.
$350
First job or first visit, not lifetime value.
30%
Be conservative. We only count calls you currently miss.
Estimated revenue you’re missing
$0

per month, from calls nobody picked up.

Missed calls per month0
Lost customers per month0
Per year$0
Stop the leak — free audit

A rough estimate using your numbers. Real results depend on your market, pricing and follow-up.

FAQ

Virtual receptionist questions

It answers your business calls, greets callers, answers common questions, books and reschedules appointments, takes messages and transfers important calls — just like an in-office receptionist, but available 24/7.

Yes. Many businesses use it for overflow, lunch breaks and after hours so their staff can focus on customers in front of them.

No — it’s an AI receptionist. It can introduce itself as your virtual assistant and transfers to a person whenever a caller asks.

Usually about two weeks, including a demo agent with your business name and real-world testing.

Free, no obligation

Try it on your own business

We’ll build a demo with your business name so you can call it yourself before deciding.

We reply the same business day. Prefer to talk? Call (650) 260-3546.

Hear an AI receptionist60-second live demo